Privacy Policy

2. Information We Collect

We collect the following categories of information for legitimate project and customer service purposes:

• Personal Information: name, email address, phone number, city/location.
• Project & Preference Data: interest in Simhachalum, preferred budget range, site-visit intent, and any notes you share in inquiry fields.
• Automatically Collected Data: IP address, device/browser details, referral source, and usage analytics when you access our web pages or landing pages.

3. How We Use Your Information

We use personal data only for purposes necessary to operate our business and to respond to your requests. Typical uses include:

• Providing project materials (brochure, floor plans, pricing) and responding to inquiries.
• Scheduling site visits and follow-up communication from our authorized sales team.
• Analyzing marketing performance and improving our website and campaign experience.
• Complying with legal obligations and internal record-keeping.

We will not sell or trade your personal information for marketing lists or unrelated third-party distribution without your explicit consent.

4. Information Sharing & Disclosure

We may share your information only with:

• Authorized sales partners or channel partners working with Vaigaa Properties for Simhachalum.
• Service providers (e.g., CRM platforms, email service providers, analytics vendors) who act on our behalf under contractual confidentiality obligations.
• Government or legal authorities if required by law or to protect our rights.

All partners are required to maintain confidentiality and process data only for the purposes we specify.

5. Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. Access to personal data is restricted to authorized employees and partners who need the information to perform their duties. While we strive to secure your data, no transmission over the internet or electronic storage mechanism can be guaranteed 100% secure.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes set out in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to request deletion of your personal data, please contact us using the details below.

7. Your Rights

You have certain rights in relation to your personal data, subject to local law. These may include the right to request access, correction, deletion, or withdrawal of consent for marketing communications.

8. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to analyze user behaviour and improve site performance. You can manage or block cookies via your browser settings.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices — please review their policies before sharing personal data.

10. Children

Our services are not directed at children under the age of 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected information from a minor, please contact us.

11. International Transfers

If we transfer personal data across borders, we take steps to protect it under applicable legal requirements, including contractual safeguards.

12. Contact Information

13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updated versions will be posted with a revised "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.

14. Consent

By submitting your details through our website or advertisement forms, you consent to the collection and use of your information as described in this Privacy Policy and agree to be contacted by Vaigaa Properties or its authorized representatives.